Fulfillment

Why Ship With Us?

Save Time

Alleviate the stress of labor-intensive order packing, allowing for dedicated resources to growing your direct-to-consumer sales

Save Money

We pass on the bulk savings for cost of shipping and materials, saving you money for your customers

Grow Your Business

We offer use of our direct-to-consumer permits in 35 states, allowing you to expand your e-commerce shipping market.

So How Does It Work?

Orders Submitted Electronically

Direct-to-Consumer orders are submitted via integration with your point-of-sale system or through our online portal

Orders Packed & Shipped

We process shipments, pack orders with pack slips and any custom collateral and ship!

Packages are Delivered to Your Customer

Your customers will receive shipping notifications throughout the process to notify them of their shipment, better guaranteeing a timely delivery.

What We Include

Determined by the number of bottles in the shipment and destination zone, our all-in-one fulfillment rates include:

  • Cost of shipping via common courier (UPS & FedEx)
  • Adult signature add-on, required for shipping any alcohol
  • Courier surcharges for fuel, residential delivery and delivery area
  • Standard shipping materials: corrugated cardboard outer box and pulp laydown trays. Multiple carton sizes available.
  • Pre-shipping labor: processing labels and pack slips, pairing orders including custom notes, order collateral (tasting notes/inserts, etc)
  • Picking wines, carton assembly and packing orders
  • After-shipping labor: re-routes and delivery intercepts in transit, assisting with checking delivery attempts to prevent returns, damage claims, courier correspondence, processing returns and reshipments
  • Use of our direct-to-consumer permits, as needed. See our Direct Shipping States list for current states available

Courier integration with UPS & FedEx offers total visibility tracking on packages throughout transit.

Comprehensive tracking confirmations to your customers with your own logo and customized messages

Point-of-sale Integrations for seamless order submission and tracking. Our system currently offers integrations with OrderPort, WineDirect, ShipCompliant, Bloom Wine, Commerce7, VineSpring (V3), WooCommerce, Shopify and Figure.

Custom packaging, canned wine and specialty sizes also available.